Website Privacy Policy

At Stone Tile International (“Stone Tile”, “we”, “our” and “us”), we are committed to maintaining the accuracy, confidentiality and security of your personal and non-personal information obtained through our website. This Privacy Policy guides Stone Tile in the collection, use, retention and disclosure of your personal and non-personal information.

What Is Personal Information?

For the purposes of this Privacy Policy, personal information is any information about an identifiable individual, other than the person's business title or business contact information when used or disclosed for the purpose of business communications.

What Information Do We Collect?

We collect and maintain different types of personal and non-personal information in respect of the individuals with whom we interact through our website.

As a general rule, Stone Tile collects personal information directly from you. For example, if you request information through our website, we may collect your name, mailing address, telephone number and e-mail. If you communicate with us regarding our services, we will collect any information that you provide to us in any such communication.

We also automatically collect non-personal information from you. This information cannot be used to personally identify you. This information includes your browser type, the URL of the previous website you visited, your Internet Service Provider, your operating system, your IP address, clickstream patterns and the dates and times that you accessed our website. In addition, we may collect “cookie” information from your browser to identify your computer and provide us with a record of your visits to our website. The technology used to gather “cookie” information is provided by the Internet browser you use and is stored on your computer. You may set your browser to disable or refuse to accept “cookies”, although doing so may affect your viewing of certain portions of our website.

Where permitted or required by applicable law or regulatory requirements, we may collect information about you without your knowledge or consent.

Why Do We Collect, Use and Disclose Your Information?

Stone Tile collects personal information to enable us to manage, maintain and develop our business and operations. We use non-personal information to track your use of our website in an effort to evaluate, maintain and improve our website.

How Do We Use and Disclose Your Information?

Stone Tile may use or disclose your information: for the purposes described in this Privacy Policy; or for any additional purposes for which we have obtained your consent to the use or disclosure of your personal and non-personal information.

We may use or disclose your information without your knowledge or consent where we are permitted or required by applicable law or regulatory requirements to do so. We will only retain your information for the time required to fulfill the purpose(s) for which it was gathered. Information may be retained by us for audit or archival purposes. Under no circumstances does Stone Tile rent, sell or trade any of your personal information.

When Do We Disclose Your Information?

We may share your personal information with our employees, contractors, consultants and other parties who require such information to assist us with managing our relationship with you, including: third parties that provide services to us or on our behalf; third parties that assist Stone Tile in the provision of services to you; and third parties whose services we use to conduct our business. In these circumstances, Stone Tile discloses only the information that is necessary.

We will disclose non-personal information, usually in aggregate form, to potential strategic partners, advertisers, investors, customers and others.

    Further, your personal and non-personal information may be disclosed:
  • as permitted or required by applicable law or regulatory requirements;
  • to report to and cooperate with local, provincial, territorial, national, and international authorities and investigations of improper or unlawful activities;
  • to comply with valid legal processes such as search warrants, subpoenas or court orders;
  • as part of our regular reporting activities;
  • to protect the rights and property of Stone Tile;
  • during emergency situations or where necessary to protect the safety of a person or group of persons;
  • where the personal and non-personal information is publicly available; or
  • where required by law, with your consent.

Your Consent Is Important to Us

It is important to us that we collect, use or disclose your information where we have your consent to do so. Depending on the sensitivity of the information, your consent may be express, implied or deemed (using an opt-out mechanism). Express consent can be given orally, electronically or in writing. Implied consent is consent that can reasonably be inferred from your action or inaction.

As we have described above, we may collect, use or disclose your information without your knowledge or consent where we are permitted or required to do so by applicable law or regulatory requirements.

Deemed Consent (Opt-Out)

We assume that, unless you advise us otherwise, you have consented to the collection, use and disclosure of your information as explained in this Privacy Policy.

You can withdraw your consent for the use of your personal information at any time, subject to legal restrictions and upon reasonable written notice to Stone Tile. We will let you know the implications of withdrawing your consent. You may not opt-out of sharing non-personal information. Such information cannot be used to identify you personally.

Use of Third Party Websites

Stone Tile’s website may include links to third party websites. If you provide information to another organization on another website through a link available on our website, we will not be responsible nor liable for the collection, use or disclosure of such information. Stone Tile encourages you to examine the other organization’s privacy policy.

How Is Your Information Protected?

Stone Tile endeavours to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the information in question. These safeguards are designed to prevent your information from loss and unauthorized access, copying, use, modification or disclosure. While we will take commercially reasonable efforts to safeguard the privacy of the information you provide to us and treat such information in accordance with this Privacy Policy, in no event will the information you provide to Stone Tile be deemed to be confidential, create any fiduciary obligations to you on our part or result in any liability to you on our part in the event such information is inadvertently released by us or accessed by third parties without our consent.

Confidentiality and Transmissions over the Internet

The transmission of data or information (including communications by e-mail) over the Internet or other publicly accessible networks is not secure and is subject to possible loss, interception or alteration while in transit. Accordingly, Stone Tile does not assume any liability for any damage you may experience or costs you may incur as a result of any transmissions over the Internet or other publicly accessible networks, such as, but not limited to, transmissions involving the exchange of e-mails with us (including those which may contain your personal information).

Access to Your Personal Information

If you request access to your personal information, Stone Tile will respond to your request within thirty (30) days. Acceptable proof of identification will be required before responding to such a request. We may charge you a fee to access your personal information; however, we will advise you of any fee in advance. If you require assistance in preparing your request, please contact If you want to review, verify or correct your personal information, please contact Please note that any such communication must be in writing.

Stone Tile may not be able to provide you with access to your personal information where the information cannot be separated from the records of others, cannot be disclosed for reasons of security or commercial confidentiality or is protected by legal privilege. There are instances where applicable law or regulatory requirements allow or require us to refuse to provide some or all of the personal information that we hold about you. In addition, the personal information may have been destroyed, erased or made anonymous in accordance with our record retention obligations and practices.

In the event that we cannot provide you with access to your personal information, we will endeavour to inform you of the reasons why, subject to any legal or regulatory restrictions.


If you have any questions, comments, or concerns about this Privacy Policy or how we manage your information, please contact We will endeavour to answer your questions and advise you of any steps taken to address the issues raised by you.

Revisions to this Privacy Policy

Stone Tile reserves the right to modify or amend the terms of its Privacy Policy from time to time to reflect changes in its legal or regulatory obligations or in the manner in which we deal with your information without notice or liability to you. We will post any revised version of this Privacy Policy on our website at and we encourage you to refer back to it on a regular basis. This Privacy Policy was last updated on November 9, 2011.

Interpretation of this Privacy Policy

This Privacy Policy does not create or confer upon any individual any rights or impose upon Stone Tile any obligations outside of, or in addition to, any rights or obligations imposed by Canada's federal and provincial privacy laws, as applicable. Should there be, in a specific case, any inconsistency between this Privacy Policy and Canada's federal and provincial privacy laws, as applicable, this Privacy Policy shall be interpreted, in respect of that case, to give effect to, and comply with, such privacy laws.

Website Terms and Conditions of Use

Stone Tile International (“Stone Tile”, “we”, “our” and “us”) welcomes you to our website (the “Website”). Please read the terms and conditions of use of the Website before using the Website.

Acceptance of this Agreement

Your access to and use of the Website is subject to these terms and conditions. Each time you access and use the Website you signify your acceptance and agreement and the acceptance and agreement of any person you purport to represent to be bound by this agreement as it then reads and you represent and warrant that you have the legal authority to agree to and accept this agreement on behalf of yourself and any person you purport to represent. If you do not agree with each provision of this agreement, or you are not authorized to agree to and accept this agreement on behalf of the person you purport to represent, you may not access or use the Website and must immediately stop using the Website.


The Website is for convenience and informational purposes only and is not intended to convey advice or recommendations or an offer to sell any products. The information provided on the Website should not be relied upon in making or refraining from making any decision.

Changes to Website, Software and Services

Stone Tile reserves the right at any time and from time to time to:

  • (a) change, remove or discontinue (temporarily or permanently) the Website (or any part thereof) without notice and you confirm that Stone Tile shall not be liable to you for such change, removal or discontinuance;
  • (b) change, remove or discontinue any software, service or promotion (including but not limited to any provisions, parts thereof, licensing, pricing, etc.) as advertised on the Website at any time without notice and you confirm that Stone Tile shall not be liable for any such change, removal or discontinuance;
  • (c) change, remove or discontinue any promotional discount, vouchers or coupons codes at any time with notice and you confirm that Stone Tile shall not be liable for any such change, removal or discontinuance; and
  • (d) modify this agreement at any time and your continued use of the Website following any changes shall be deemed to be your acceptance of such changes and your consent to continue to be bound by such changes. It is your responsibility to regularly review this agreement.

This agreement was last updated on November 9, 2011.

Permitted Use

You agree that you are only authorized to access, view and use the Website. No rights or licences are granted to you regarding the Website, the content or the services, except the limited right to use the Website, the content and the services in accordance with these terms and conditions. You agree that you will not use the Website for any purpose that is unlawful. If you notice any unlawful or inappropriate content on the Website, please contact Stone Tile at to report same.

Links to Other Websites

For your convenience, the Website may from time to time contain links to third party websites that are controlled and maintained by others and who are not affiliated with Stone Tile. If you use these links, you will leave the Website. Stone Tile does not endorse the content contained in any third party website. Stone Tile is not obligated to review such third party websites, does not control such third party websites and is not responsible nor liable for any such third party websites (or the products, services or content available through the same). We do not make any representation, warranty or condition, express, implied or statutory of any kind regarding any third party website, including without limitation any representation or warranty regarding the legality, accuracy, reliability, quality, completeness, timeliness, non-infringement, security or suitability of any content on a third party website. Stone Tile does not make any representation or warranty regarding the merchantability and fitness of any content, goods or services on or made available through any third party website. Nor do we make representation, warranty or condition, expressed, implied or statutory that the operation of any third party website will be uninterrupted, free of error, viruses or any other harmful components. The content, goods and/or services available on or through any third party website is not under our control and if you choose to access any third party website, you do so entirely at your own risk and you acknowledge and agree that Stone Tile is not responsible for the content or availability of any such websites.

Linking to the Website

You may create links to the Website from other websites, but only after having received Stone Tile’s written consent and in accordance with the following terms and in compliance with all applicable laws. To request permission to link to the Website please send an e-mail to

    A website that links to the Website:
  • (e) may link to, but shall not replicate, any materials;
  • (f) shall not imply that Stone Tile endorses such website or any products, services or content available through such website;
  • (g) shall not misrepresent its relationship with Stone Tile;
  • (h) shall not present false or misleading information about Stone Tile or its services; and
  • (i) shall not contain content that could be construed as distasteful, offensive or controversial.
  • Stone Tile may, in its sole discretion, cancel or revoke any permission it may give to allow you to link to the Website at any time and without any notice or liability.

Intellectual Property Rights

The Website (including all content, page headers, custom graphics, button icons, scripts and the presentation, arrangement, coordination, enhancement and selection of such and other information in text, graphical, video and audio forms, data, images, photographs, icons, software, designs, applications and any patent, trade-mark, trade name, service mark, service name, design, design right, copyright, database right, moral rights, know-how, trade secret and other confidential information, rights in the nature of any of these items in any country, rights in the nature of unfair competition rights and rights to sue for passing off or other similar intellectual commercial rights (in each case whether or not registered or registerable) and registrations of and applications to register any of them and other elements available on or through the Website) is the property of Stone Tile, its affiliates and/or third party licensors and is protected by intellectual property rights. Your use of the Website does not transfer to you any ownership or other rights in the Website or its content. The Website and the materials on or accessible via it and the intellectual property rights therein may not be copied, modified, distributed, posted, transmitted, displayed, transferred, sold, published, licensed, used or reproduced in any way (save to the extent strictly necessary for, and for the purposes of, accessing and using the Website). You are permitted to download, print and reproduce content from the Website for your own personal informational use provided that you agree to maintain any and all copyright and/or other proprietary notices contained in such content. You may not use any of the software that is used in the operation or provision of the Website except while you are using the Website in accordance with this agreement.


While every effort is made to regularly update the information contained on the Website, neither Stone Tile nor any third party or data or content provider make any representation or warranty, whether expressed, implied in law or residual, as to sequence, accuracy, completeness or reliability of information, opinions, data and/or content contained on the Website (including but not limited to information which may be provided by any third party or data or content providers) and shall not be bound in any manner contained on the Website. We reserve the right at any time to change or discontinue, without notice, any aspect or feature of the Website. You agree to bear any and all risks associated with the use of or reliance on the information available on the Website.

Limitation of Liability

The Website, the content and the services are provided on an “AS IS” and “AS AVAILABLE” basis. Stone Tile does not make any representations, warranties or conditions expressed, implied or statutory as to the operation of the Website or the services, or the accuracy, completeness, quality, currency or timeliness of the Website, the content or the services or that communications to or from the Website will be secure and/or not intercepted or that the Website, the content or the services will be free from viruses, errors or other contaminating, harmful or destructive properties, devices or components. Use of the Website, the content and the services is at your own risk. In no event shall Stone Tile, or its partners, directors, affiliates, representatives, members, officers, employees or agents be liable whether based on warranty, contract, tort, negligence, strict liability or any other legal theory whatsoever, for damages of any kind including, without limitations, direct, special, indirect, punitive, incidental or consequential damages, business losses, lost savings, lost data, loss of use, lost profits, personal injury, finds, fees, penalties or other liabilities arising from or relating to your use, reliance upon or inability to use the Website, the content and/or the services, whether or not Stone Tile is advised of the possibility of such damages and/or if you transfer confidential or sensitive information to Stone Tile or if Stone Tile communicates such information to you at your request over the Internet.


You agree, at your own expense, to indemnify and hold Stone Tile and its partners, directors, officers, members, employees, affiliates, representatives, agents and licensors harmless against any claim, suit, demand, action or other proceeding brought against any of them by a third party as a consequence of you posting, submitting, transmitting or otherwise making content available on the Website, your use of the Website or any alleged violation by you of this agreement.


Stone Tile may, at its sole and absolute discretion, cancel or terminate your right to use the Website or any part of the Website at any time, without notice or liability to you or any other person. In the event of termination, this agreement shall continue to apply and be binding.


You are responsible for obtaining and maintaining all equipment and services needed for access to and use of the Website and for the paying of all charges related thereto


The failure of Stone Tile to exercise or enforce any right or provision of these terms and conditions shall not constitute a waiver of such right or provision.


In the event that any provision of this agreement is declared by any judicial or other competent authority to be void, voidable, illegal or otherwise unenforceable or indications of the same are received by either you or us from any relevant competent authority, we shall amend that provision in such reasonable manner as achieves the intention of the parties without illegality or, at our discretion, such provision may be severed from this agreement and the remaining provisions of this agreement shall remain in full force and effect.

Applicable Laws

All matters relating to your access to or use of the Website or the content shall be governed by and construed in accordance with the laws of the Province of Ontario and the applicable laws of Canada. Any dispute shall be submitted to a court of competent jurisdiction in the City of Toronto and in the Province of Ontario.

Entire Agreement

These terms and conditions together with any documents expressly referred to in them, contain the entire agreement between us relating to the subject matter covered and supersede any previous agreements, arrangements, undertakings or proposals, written or oral, between us in relation to such matters.

Questions or Feedback

If you have any questions or feedback regarding this agreement, please contact us at